Last Updated: 13 May 2020
Our collection, use, and sharing of student information is governed by our contracts with the School and any applicable laws and regulations including, in the U.S., provisions of the Family Educational Rights and Privacy Act ("FERPA"), the Children's Online Privacy Protection Act ("COPPA") and applicable state laws. For more information regarding protection of student information, see section titled “PROTECTION OF STUDENT INFROMATION AND COMPLIANCE WITH THE LAWS”.
INFORMATION WE COLLECT FROM SCHOOLS AND VISITORS
Personal Information. We collect personal information from you that, directly or indirectly, identifies you such as your name, title, employer, address, telephone number, and email address (“personal information”). For example, we collect such personal information when you (i.e., School administrator) establish a user account on our Site.
Account Information. The account information we collect from you might include information regarding your School, your personal information and your student’s information, such as directory information, email addresses, student IDs, and account credentials. You are responsible for keeping your password secure.
School Administrator Information (such as the Teacher). We collect the School administrator’s information such as username, email address and title to initially set up Services as well as communicate with you when you need technical support.
Student Personal Information the District or School Collects. In order to provide you with our Services, we store the information you provide to us about your students so that you can administer the Services. We collect such student information you provide for the following reasons.
- We allow you to collect the name, email, and any other personal information from your students. Name and email are needed to allow students to access our Service to enroll, authenticate, or otherwise administer our course. This information you provide is given on a voluntary basis.
- You may collect additional information about your students in the course of administering your course. As a course administrator, it is your responsibility to ensure that information is being collected lawfully.
Financial Information. Depending on your needs as a customer, we may also collect your School’s financial information for payments to be made to Open Parachute. [Payment may be by credit card, debit card, checks, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including a billing address, telephone number, and other information related to the transaction.]
HOW WE USE PERSONAL INFORMATION
In General, How We Use Personal Information. Open Parachute will not use the personal information you provide to us for any purpose other than the purpose for which it was originally obtained without your prior consent. We use your personal information to communicate with you, to provide support regarding our Services. We may use your personal information and data to:
- Contact you via e-mail or by telephone regarding your order, your account status, your inquiries, and information about our Services.
- Resolve service disputes; troubleshoot problems.
- Respond to your requests and inquiries about our product and services.
- Send you marketing communications that we believe may be of interest to you; Student personal information will not be used for targeted advertising by Open Parachute.
- Personalize your experience on the Site by presenting products and offers tailored to you.
- Provide you with system or administrative messages.
- To learn more about how we use your information, please consult with the School.
- As a data processor, Open Parachute provides learning and registration Services on behalf of the School.
- The specific information that is collected from the School depends upon the Open Parachute Service, but in general, this information includes personal information such as: name, email address, student ID, account credentials, and additional records as requested by the School.
- Open Parachute will only use student data for the purposes of providing the Services that our customers have contracted with us to provide.
HOW WE SHARE INFORMATION WITH OTHERS
We do not rent, sell, or share your personal information about you with other people or nonaffiliated companies for their direct marketing purposes. We use third party service providers to perform functions or services on our behalf. When we transfer your information, we require all our service providers to maintain the privacy, confidentiality and security of the personal information and data. We take steps to ensure that these parties take protecting your privacy as seriously as we do. Within Open Parachute, your information will be accessed only by those who have a need to provide the Open Parachute Services.
Types of Service Providers. We engage third parties to perform services on our behalf such as software maintenance services, hosting services, email service providers, database management, web analytics, and other services.
[Marketing Support Services. Like many companies, we contract with third parties to provide customer relationship management (“CRM”) tools for marketing purposes. Typically, these CRM tools are available for our use through a cloud-based platform. We engage third parties to provide CRM tools that compile customer personal information and data that may be collected through various channels, such as through the through the Sites, telephone, direct mail, marketing materials.]
Student Information We Share. We share student information in accordance with our agreement with School. Generally, this includes the sharing of such information inside and outside Open Parachute under certain terms. Student information will be accessed inside Open Parachute only by those have a need to know to provide the Open Parachute Services and improve them. For example, our technical and client support teams may have access to personal information when the Open Parachute Services are implemented for your School or when software or other changes are required for support and maintenance purposes. We use vendors to help us on our behalf to provide the Open Parachute Services to you (or to your students).
YOUR RIGHTS CHOICES
Right to Review and Rectify Your Personal Information. You may access your account at any time to correct, update, or delete inaccuracies by logging into your account through our Site. If additional assistance is required to change or delete inaccuracies within your personal information or you would like to know what information about you was collected, please contact us at email@example.com or (424) 248-5680. We reserve the right to charge for copies of data requested.
Right to Remove or Withdraw Consent. You have the right to withdraw consent where such consent is required to share or use data by emailing firstname.lastname@example.org. The School is responsible for maintaining current student rosters and identifying student information which the School no longer needs for an educational purpose by removing students from the School's master roster or by submitting a request to delete account or student information. You may delete your personal information by emailing email@example.com and requesting your account be deleted. Deleting a student account is permanent and irreversible. You will not be able to restore your account progress/details if it was deleted by accident. If you receive communications from us and no longer wish to receive them, please follow the opt out or removal instructions in the email. Since your personal information is required for us to provide you Services, keep in mind that deleting your information will also terminate your access to our Services. We may be required by law, to retain it to exercise or defend legal claims, or contractual obligations with our customers to retain some information in connection with our obligation to provide the Services. We may de-identify and anonymize some data for purposes of retaining it.
Data Portability. If you would like us to transmit your personal information to another company providing similar services and we are required to so by law, we will work with them to do so upon request and verification of such request with both the requestor and the company receiving the personal information.
Communication. We will provide you reasonable mechanisms to exercise your choice regarding receipt of information from Open Parachute. When you receive an email from us, you may opt-out from receiving future emails from Open Parachute by clicking on the unsubscribe link contained in the e-mail, by writing to us at the address provided in the email, by contacting us at firstname.lastname@example.org or by telephone at (424) 248-5680.
DATA STORAGE AND RETENTION
Your personal information is stored by Open Parachute on its servers, and on the servers of the cloud-based database management services Open Parachute engages, located in the United States and Canada. We will retain and use your personal information for as long as your account is active, as needed to provide you Services, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
For more information on where and how long your personal information is stored, and for more information on your rights of erasure and portability, please contact Open Parachute’ data protection officer at email@example.com.
The security of your personal information is important to us. To help protect privacy and personal information you transmit through use of our Sites, we maintain physical, technical and administrative safeguards. We take reasonable and appropriate measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction by taking into due account the risks involved in the processing and the nature of the personal data. For example, we encrypt your credit card number when you provide such information to us for processing your orders.
CHILDREN UNDER THE AGE OF 13
Since our Service is used by a School in an educational setting, the School authorizes us to collect information from a child under 13.
Please refer to the section titled “PROTECTION OF STUDENT INFORMATION AND COMPLIANCE WITH LAWS to learn more about how we protect student data, including students who may be under the age of 13, when the Service is used by a School.
PROTECTION OF STUDENT INFORMATION AND COMPLIANCE WITH LAWS
The collection, use and disclosure of student data is governed by our Terms of Service and/or any other agreement with the School, by the provisions of the Family Educational Rights and Privacy Act ("FERPA"), the Children's Online Privacy Protection Act ("COPPA") and other applicable laws that may relate to the collection and use of personal information of students.
If you have any questions about our collection and use of student information, please contact us at firstname.lastname@example.org. If you have any questions about reviewing, modifying, or deleting the personal information of a student, please contact your School directly.
- Open Parachute does not collect, maintain, use or share student data beyond that needed for an authorized educational or School purpose, or as authorized by our agreement with a School.
- We do not use or disclose student information for targeted advertising purposes.
- Open Parachute does not build a personal profile of a student other than in furtherance of a K-12 School purpose, or as authorized by the School.
- We will not knowingly retain student information beyond the time period required to support the School's purpose, unless authorized by the parent.
- We will never sell student data unless the sale is part of a corporate transaction, such as a merger, acquisition, bankruptcy, or other sale of assets, in which case we will use our best efforts to ensure the successor entity honors the privacy commitments made in this policy and/or we will notify the School of such a sale and provide the School an opportunity to opt-out by terminating its account before the data transfer occurs.
LINKS TO OTHER WEBSITES
This Site contains links to websites of other organizations. Unless otherwise specified, linkage to these other websites does not imply any relationship, sponsorship, or affiliation between Open Parachute and these linked websites, nor does it imply any adoption or approval of the content of such websites. Open Parachute does not have control over the policies or practices of these websites and is not responsible for their privacy practices or their content. We encourage you to review the privacy policies of any such other websites to understand their information practices.
Open Parachute will use your personal information only for the purposes for which it was collected, unless you provide prior consent. We will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.
If you provide personal information to us directly, we may transmit your data, including all your personal information, to Canada or the United States, in order to fulfill our contractual obligations to you. We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to email@example.com. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
YOUR CALIFORNIA PRIVACY RIGHTS
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org or call us at (424) 248-5680.
QUESTIONS, CONCERNS, OR COMPLAINTS
Open Parachute commits to resolve complaints about your privacy and our collection or use of your personal information.
Please contact about any inquiries or complaints by email at email@example.com or by mail:
Open Parachute, Ltd.
Attn: Data Privacy Officer
2821 E 1st St, Long Beach, CA, 90803, USA
Last Updated: 13 May 2020
WHAT IS A COOKIE?
A cookie is a small data file that is placed on your device when you visit a website. Cookies are widely used in order to make websites work or to work more efficiently, as well as to provide reporting information. A cookie may have unique identifiers and reside, among other places, on your device, in emails we send to you, and on the Site.
Cookies may be set by us or third-parties that perform services on our behalf. Cookies enable features or functionality in connection with our Site, for example, advertising, interactive content, and analytics. Cookies created by certain third-parties can recognize your device when you visit our Site and also when you visit certain other websites.
We may use other technologies similar to cookies like web beacons, which are sometimes called “tracking pixels” or “clear gifs”. These are tiny graphic files that contain a unique identifier that enable us to recognize when someone has visited our Site or opened an email that we have sent them. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Essential Cookies. Some cookies are required to enable you to navigate throughout our Site. For example, to identify you as being logged into the Site or to make sure you connect to the right service on our Site when we make any changes to the way our Site works.
Cookies for Features and Services. Some cookies provide a better experience on our Site.
Cookies for Analytics and Personalization. Some cookies collect information about how you use the Site to help us improve how our Site is being used, and to help us understand what may interest you and personalize your experience accordingly. These cookies, for example:
• Generate statistics on how the Site is used, including to measure any errors that occur or to obtain data on the number of users of the Site that have viewed a product
• Test different designs for the Site
• Help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded
• Collect or transmit information about you, such as your browser type and search preferences, and your use of the Site or third-party sites that incorporate part of the Site
Third-Party Cookies. We work with analytics service providers, advertising partners, and advertising networks that may have access to your device information which is anonymous data. In other words, third parties do not collect information such as your name, contact details or other personal information.
We will not target students regarding for advertising or marketing.
HOW CAN I CONTROL COOKIES?
You can amend or "opt out" of the collection of information created through cookies or other technology by actively managing the settings on your browser or mobile device. If you choose to reject cookies, your access to some functionality and areas of our Site may be restricted.
Our Site does not support Do Not Track settings (“DNT”) at this time. DNT is a privacy preference you can set in your web browser to indicate that you do not want certain information about your Site visits collected across Sites when you have not interacted with that service on a page. For more information about how to control cookies, please see “More About Cookies”.
Please contact about any inquiries or complaints by email at firstname.lastname@example.org or by mail at:
Open Parachute, Ltd.
Attn: Data Privacy Officer
2821 E 1st St
Long Beach, CA, 90803, USA
MORE INFORMATION ABOUT ANALYTICS
Google uses the information on our behalf to evaluate how the Site is used, create reports about the activities on the Site for the site operators, and to perform additional services regarding Site and internet utilization.
Further you can prevent the collection and processing of cookies created data relating to your utilization of the Site (including your IP) via Google by downloading and installing the browser-plugin available under the following link https://tools.google.com/dlpage/gaoptout?hl=en.
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.
MORE INFORMATION ABOUT COOKIES
You can learn more about cookies at www.allaboutcookies.org, Network Advertising Initiative at www.networkadvertising.org, and YourAdChoices at http://optout.aboutads.info/?c=2&lang=EN.